Shipping policy
Orders made before 9AM UK TIME are dispatched the same day.
We do not ship on the weekends or bank holidays.
UK SHIPPING
| ORDER VALUE | METHOD | AIM | Cost |
| Under £250.00 | Royal Mail 48 Hours | 2-3 working days. Tracked. | £4.00 |
| Under £250.00 | Royal Mail Next Day Delivery | Next working day (Mon-Fri). Tracked. Insured. Signed for. | £7.50 |
| Over £250.00 | Royal Mail Next Day Delivery | Next working day (Mon-Fri). Tracked. Insured. Signed for. | Free. |
We ship from the United Kingdom. If you are placing an order from the United Kingdom there are no extra charges to pay.
AUSTRALIA, UAE & USA SHIPPING - IMPORT TAXES & DUTIES INCLUDED IN PRICE.
| ORDER VALUE | METHOD | AIM | Cost |
| Under £250.00 |
DHL Express Import taxes & duties included. |
1-4 working days. Tracked. Signature required. Insured. |
£25.00 |
| Over £250.00 |
DHL Express Import taxes & duties included. |
1-4 working days. Tracked. Signature required. Insured. |
Free. |
If you are placing an order from Australia, UAE or the USA there are no extra charges to pay.
ALL OTHER INTERNATIONAL SHIPPING - IMPORT TAXES & DUTIES NOT INCLUDED IN PRICE.
| ORDER VALUE | METHOD | AIM | Cost |
| Under £200.00 |
Royal Mail International Tracked / Signed For Import taxes & duties not included. |
5-12 working days. Tracked or signed for. Insured. |
£18.00 |
| Up to £499.99 |
DHL Express Import taxes & duties not included. |
1-4 working days. Tracked. Signature required. Insured. |
£35.00 |
| Over £500.00 |
DHL Express Import taxes & duties not included. |
1-4 working days. Tracked. Signature required. Insured. |
Free. |
FOR INTERNATIONAL ORDERS (EXCLUDING AUSTRALIA, UAE AND USA):
The buyer is responsible for paying any import taxes or customs charges raised by their local authorities.
We recommend checking the rates for your country prior to placing your order. You will be notified by the courier if there are customs charges to pay, but we also recommend keeping a close eye on the tracking of your order too. Usually, customs charges and/or taxes will need to be paid by the buyer before the item is delivered.
Vintimié is not responsible for any customs charges or import taxes raised. We have no control or involvement in this process and are not responsible for any delays caused by clearance issues in the destination country.
If you refuse a delivery by failing to pay the customs charges in time your order will be returned to us. You will be invoiced to re-pay the shipping costs to re-send the item. No refunds will be given.